wiTECH 2.0 Knowledge Base

Unable to access wiTECH 2.0 when DealerCONNECT site is unavailable

Wed, Apr 27, 2016 DealerCONNECT, unavailable, down, access 1 14461

At any time DealerCONNECT site is unavailable this affects the wiTECH 2.0 system. Detailed below are a few behaviors that you might encounter while attempting to use wiTECH 2.0, but unable to do so, due to DealerCONNECT site or services being unavail Read More

VCI LEDs

Wed, Jul 15, 2020 microPOD, LED, Red, Green, MDP, Orange, Amber, Yellow 14 10211

Vehicle Communication Interface (VCI) device LEDs. What do they mean? To view the VCI LED Video, please see: VCI LED Indicator Description Read More

wiTECH 2.0 and Mobile Hotspots

Mon, Feb 20, 2017 hotspot, data, wifi, wi-fi, witech 2, mobile, service, test drive, road, test, usage, mb, graph 47 78713

3rd - Configure Wi-Fi on a VCI

Fri, Oct 9, 2020 Wi-Fi, WiFi, Wireless, Network 20 35451

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI Read More

DRB III Emulator Powertrain Flash Errors

Tue, Apr 17, 2018 powertrain, flash, error, failing, failure, unable, delete, files, folders 1 3896

If you encounter any error when trying to do a power train flash to a DRBIII vehicle with the DRBIII emulator, delete all files from the Low Folder. (Some computers might have the folders hidden. To Show hidden files and folders, pleas Read More

TechTOOLS Upgrade for Windows 7, 8, and 10 Operating Systems

Fri, Apr 13, 2018 techtools, desktop, icon, application, dealerconnect, flash, download 13 30175

The TechTOOLS Application has been upgraded to support Windows 10, as well as maintain backwards compatibility with Windows 7 and 8. In addition, TechTOOLS will now install as a program on a Windows PC instead of running in a browser through DealerCO Read More

wiTECH Premium Support Helpdesk Contact Information

Wed, Sep 6, 2017 helpdesk, witech, witech2, support, dealer, aftermarket, vehicle, chrysler, fiat, dodge, ram, witech 2.0, 2.0, number, contact, information, help, application, TSP, technical, service, portal, witechsystem.com, live, chat, email, phone, call, fleet, tools 8 73845

DEALERS: Phone: 888-948-3241 Email: support@witechtools.com wiTECH 2 Application - Help TAB AFTERMARKET/FLEET – wiTECH 2.0 Call: 844-wiTECH-2 Email: aftermarket.witech2@witechtools.com wiTECH Helpdesk Hours Of Operations wiTECH HD is o Read More

Programming YubiKeys For Okta

Mon, Jun 12, 2017 Yubikey, configuration, File, users, aftermarket 4 13355

For Aftermarket Users Only Once the Yubikey programming described below is completed, please email log file to aftermarket.witech2@witechtools.com and include user email address for which the setup file is configured. Allow 24 hrs fo Read More

J2534 Flash Availability Document

Wed, May 17, 2017 J2534, fedworld, flash, availability, chrysler 856 306962

The attached J2534 Flash Availability document is intended to provide Aftermarket users with the correct ECU flash reprogramming part number and designated supercedence list. To perform flashes via J2534, a Tech Authority subscription will be require Read More

Video - How-to Setup a new device for wiTECH 2.0

Wed, Mar 30, 2016 New Device, Setup, Configure, Technical Service Portal, microPOD Setup Utility, Wireless, WiFi, Wi-Fi, Video, mP2, microPod 2, Mopar, Mopar Diagnostic Pod, MDP, VCI, Vehicle Communication Interface 31 21999

How-to Setup a new device for wiTECH 2.0 NOTE: For FCA North America Dealership use only. Read More

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